Reservation Sales Associate

The Reservation Sales Associate is responsible for selling vacation rental stays with Remixto and ensuring that Remixto homes under management experience the best occupancy and revenue performance of comparable properties within the market.

The successful candidate must be a great communicator with persuasive sales abilities, and world-class customer service skills. The candidate must be energetic and fun - able to feed off the excitement guests have about going on vacation, organized and self-motivated. The ability to work effectively both independently and in a small team work environment is crucial.

This is a commission-based position with a base salary.

Duties

  • Make reservations for vacation rentals via phone and email; confirm online bookings with guests

  • Support for upcoming guests via phone or email correspondence to sell add-on services to the reservation e.g. tours

  • Maintains thorough knowledge of room rates, packages, discounts that may be available

  • Follows up with any guest-related questions or issues to assure guest satisfaction with the accommodation booked.

  • Process reservations, including sending reservation and confirmation letters and running credit card charges as well as maintaining communications with guests prior to arrival

  • Processes and monitor advance deposit requirements

  • Getting information about areas of interest in order to target more clients in particular seasons.

Qualifications

  • 2-5 years of experience in sales, including, but not limited to the hospitality and tourism markets

  • Ability to communicate, understand and empathize with the needs guests traveling in a foreign country

  • Strong understanding of customer and market dynamics and requirements

  • Proven ability to achieve sales quotas

  • Excellent verbal and written communication skills in both English and Spanish (proficiency in French and German is a plus, although not required)

 

If you are interested in applying for this position, please submit your resume to employment@remixto.com.