How do you deal with damage and damage deposits?

We collect, hold and return damage deposits for bookings made through remixto.com. 10 business days after you check out from your stay, unless the owner raises a claim, we will initiate transfer of the refund*.

If your damage deposit is held by another booking agent, please refer to the terms and conditions as outlined in your original booking.

*If you paid via PayPal you should receive the refund within 24 hours from the date it is initiated. If you paid by debit/credit card, timings depend on your card provider - the average is three business days.

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How do you deal with damage and damage deposits?

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