We collect, hold and return damage deposits for bookings made through remixto.com. 10 business days after you check out from your stay, unless the owner raises a claim, we will initiate transfer of the refund*.
If your damage deposit is held by another booking agent, please refer to the terms and conditions as outlined in your original booking.
*If you paid via PayPal you should receive the refund within 24 hours from the date it is initiated. If you paid by debit/credit card, timings depend on your card provider - the average is three business days.